Services - Hours of Opening - Doctor's Weekly Roster - Specialist Services - Payments - Home Visits - After Hours

Family General Practitioners - Workcover - Minor Surgery - Full-time Nurse - Accident & Casualty – Pathology - Mens Health – Optometry - Travel Health – Gynaecology - Medicare Bulk Billing – Psychology – Radiology - Accredited

Hours of Opening

Monday - Friday	8am - 6pm
Saturday & Public Holidays	8am - 1pm

PLEASE PHONE FOR AN APPOINTMENT!!!!

Doctor's Weekly Roster

	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Dr Jim Demirtzoglou	8-6	11-6	8-4	8-4	8-4	8-1*alternate
Dr Savitri Fernando	9-2	9-1	9-1	9-1	9-1	8-1*alternate
Dr Geoff Feben	9-2:30	8-2	-	10-6	10-6	8-1*alternate
Dr Anita Elias	-	11-5	-	11-5	-	-
Peter Chan Optometrist	9-4	9-12	-	9-6	-	8-12

Nurse

Samantha Delosa – Senior Nurse

10-6

10-6

10-6

10-6

10-6

-

Specialist and Paramedical Services

Gynaecologist	Psychologist	Pathology	Dietician	Physio	Optometrist
John Adams	Mary O’Connor	Dorevitch	Silva Nazaretin	Barry Nguyen	Peter Chan
9794 7866	9794 7866	9794 7866	9794 7866	97947866	9794 7866

Payments

This practice is fully BULK BILLING for anyone with a current Medicare card. Remember to bring your Medicare card and current concession card for your next visit.

Home Visits

Home visits may be arranged in the event of serious illness. A Home Visit must be arranged via your doctor or clinic nurse.

Reminder System

Is operational at this practice for a number of regular medical checkups you may require ie: blood pressure, cholesterol, pap smears etc. Should you wish to be included in this reminder system, please discuss this with your doctor. We also have a recall system in place and patients will be notified of abnormal results but ultimately it is the patient’s responsibility to follow up their results.

Personal Health Information

All communications and records pertaining to patients is treated as confidential

Appointments

Should you or a family member feel a longer consultation is necessary please inform reception. We ask that all patients attending for and procedure (including pap smears) make an extended consultation. Please contact reception if unable to attend.

Walkins

Generally we try to accommodate everyone with an appointment offered where applicable butif we are quiet and the doctor can fit you in we will accept walk ins especially in the case of an emergency.

Telephone

If your doctor has asked you to contact them for any reason please note that only urgent calls will be put through to Doctor should they be consulting another patient. Otherwise all phone calls to Doctors will be returned at the earliest possible time.

After Hours

In case of serious illness, after hours service is provided by the Locum Service, who BULK BILL and they can be contacted on 132 660 or alternatively contact the Dandenong Hospital on 9554 1000.

Feedback Issues

We would always wish to know if you were unhappy with any aspect of our service however; if there is an external complaint you may contact the State Governemt at Health Services Commissionber, 30^th Floor 570 Bourke St, Melbourne 3000 Ph: 8601 5200

Dandenong Medical Centre Pty Ltd ABN 77 208 155 434